Shipping policy

Ohana Essentials Co ships within Australia, New Zealand and USA.

Domestic Shipping


Free shipping: Enjoy free shipping on all domestic orders over $99.00 (excluding WA, NT, TAS & SA - shipping rate calculated at checkout).

Standard flat rate shipping: $9.95 for orders under $99.00

Express shipping: $14.95 (orders <5kg), $20.00 (orders >5kg)

Free Local pickup: Caringbah, NSW

International Shipping


International shipping availability to most USA destinations. The shipping cost for International Freight is calculated based on your order during the checkout. Please let us know if you have any questions or need assistance with international orders.

When orders shipped internationally reach your destination country, they may be subject to customs charges and clearance procedures that can cause delays beyond original delivery estimates

Please note that your local customs office may charge duties & taxes for products ordered outside of your country or region. These charges are the responsibility of the customer and not include in the purchase price. Please check with your local customs office prior to placing your order for further information.


Delivery Timeframe

Australia Post
Australia - Standard shipping times:

  • Metro - 2-5 business days.
  • Regional - 3-6 business days..
  • WA - 5-8 business days.


Express shipping times with Australia Post:

  • Metro - 1-3 business days..
  • Regional - 2-5 business days
  • WA - 3-5 business days.


Dispatching


NZ - Standard shipping times with Australia Post:
8 - 14 business days between major metro areas.

Express shipping times with Australia Post:
6 -11 business days between major metro areas.

USA - Standard shipping times with Australia Post:
10 - 26 business days between major metro areas.

Express shipping times with Australia Post:
7 - 10 business days between major metro areas.


Please note: there may be interruptions or delays with Australia Post which are out of our control. The above timeframes are a guideline only and we take no responsibility for the actual shipping times through Australia Post.